Privacy Policy

Applicable Laws

This policy complies with the laws stated in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the location of the site. This privacy policy aims to comply with the GDPR. In case of any inconsistencies between this policy and the GDPR, the GDPR will prevail.

For residents of the State of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). In case of any inconsistencies between this document and the CCPA, the state legislation will apply. If we identify any inconsistencies, we will amend our policy to comply with the relevant law.

For residents of Quebec, the Act 25 on the protection of personal information governs all data protection policies, regardless of the location of the site. This privacy policy aims to comply with Act 25. In case of any inconsistencies between this policy and Act 25, Act 25 will apply.

Consent

By using our Site users agree that they consent to:

• The conditions set out in this Privacy Policy; and
• The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

• IP address;
• Location;
• Clicked links; and
• Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

• First and last name;
• Email address;
• Phone number; and
• Address.

This data may be collected using the following methods:

Request online information

Please note that we only collect data that helps us achieve the goal stated in this privacy policy. We will not gather additional data without informing you beforehand.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

• Statistics;
• Web site trafic analysis.

The data we collect when the user performs certain functions may be used for the following purposes:

• Further communication by email, sms or phone;
• Store information in our customer relationship management (CRM); and
• Store client details in our Enterprise Resource Planning (ERP).

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy

Third Parties

No user data will be transmitted to third parties.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;
• If it is required for any legal proceeding;
• To prove or protect our legal rights; and
• To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

For EU residents, the RGPD specifies that people under the age of 15 and for Quebec residents, Bill 25 specifies that people under the age of 14 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Your Rights as a User

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided it is acceptable under the law.

You may choose to withdraw or change your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have informed us within a reasonable period of time.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Martin Ducharme
3660 rue des Francs-Bourgeois Boisbriand (Québec) J7H0C6 Canada
info@paysagesducharme.com
(450) 434-9600

Cookie Policy

Access the page for more information on cookies

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, Martin Ducharme, at:

3660 rue des Francs-Bourgeois Boisbriand (Québec) J7H0C6 Canada
info@pdadesign.com
(450) 434-9600

Effective Date: September 14, 2023